Terms of Service
Terms of Service
Rules, responsibilities, and service conditions for TNSE Electrical Projects.
1. Introduction
These Terms of Service govern all services provided by TNSE Electrical Projects, including solar installations, electrical work, maintenance, diagnostics, and consulting.
2. Services Provided
We provide the following services:
- Solar panel installation systems
- Battery storage solutions
- Inverter installation and repairs
- Electrical maintenance services
- System diagnostics and fault detection
- Energy consulting and optimization
3. Client Responsibilities
- Provide accurate site and project information
- Ensure access to installation locations
- Follow safety and usage guidelines
- Avoid unauthorized system modifications
- Comply with local regulations
4. Payment Terms
- Quotes are valid for a limited period
- Deposits may be required before work begins
- Full payment due upon completion or agreed milestones
- Late payments may delay service delivery
5. Warranties
- Workmanship warranty may apply where specified
- Manufacturer warranties apply to equipment
- Warranty void if systems are misused or altered
- Regular maintenance required to maintain warranty validity
6. Limitation of Liability
TNSE Electrical Projects is not liable for:
- Power outages or load shedding disruptions
- Damage caused by third-party interference
- Natural disasters (storms, lightning, fire)
- Improper system use or neglect
- Unauthorized modifications
7. Cancellation Policy
- Cancellation allowed before work begins (conditions apply)
- Deposits may be non-refundable after project start
- Special-order materials may not be refundable
- Completed work is non-refundable
8. Subcontractors
TNSE Electrical Projects may use qualified subcontractors. All work is supervised to ensure quality standards are maintained.
9. Force Majeure
We are not responsible for delays caused by:
- Load shedding or power grid issues
- Extreme weather conditions
- Supply chain delays
- Government restrictions
- Natural disasters
10. Governing Law
These Terms are governed by the laws of South Africa. POPIA compliance applies to all personal data handling.
11. Changes to Terms
TNSE Electrical Projects reserves the right to update these Terms at any time. Continued use of services constitutes acceptance of changes.
By using our services, you confirm that you have read, understood, and agreed to these Terms of Service.
Professional Electrical & Solar Services
Trusted energy solutions built on safety, quality, and compliance.